We are dedicated to deliver quality products and services which satisfy the needs and requirements of our customers and interested parties by continually improving the effectiveness of the Quality Management System.
The Quality Policy is reviewed at the Management Review regularly to ensure its continuing suitability and effectiveness, and to ensure it remains appropriate to the purpose, scale, nature and impact of the organisation’s operational activities and services.
We are totally committed to meeting requirements and to continual improvement at all levels and within all functions of the organisation, and this commitment is consistently achieved through the implementation and maintenance of our Quality Management System which satisfies all the requirements of ISO 9001:2015 & IATF 16949:2016, and any relevant legal, corporate, customer or other obligations to which the organisation subscribes. This is evidenced by documented procedures, objectives and results, is maintained by a system of Internal Audits, an annual Management Review, and independent audits by recognised body.
Quality Objectives will normally be set as a result of the Management Review or actions arising from this policy and will be communicated to the individuals concerned as per the documented procedure in the Quality Manual. The established Quality Objectives will be communicated through the current Organisational Structure. Specific Quality objectives can also be assigned through results of internal audits, changes in applicable legislation, customer, and interested party requirements or as part of the ongoing continual improvement programme. All quality objectives shall be documented and reviewed.
In parallel with the Quality Policy Transcal Ltd has a Mission Statement and Values:
Our goal is to strive to exceed our customers’ expectations by providing an efficient, reliable, cost effective product that is supported by industry driven standards in manufacture, supply and installation.
Transcal believes in the following values:
- Honesty and Integrity
- Good Customer Service & Communications
- Design Innovation
- Good opportunities for Employee Development
- Environmental and Social Responsibility